when should I look for a new loan officer?

We had an accepted offer on a house on April 10th. We had the inspection done about a week and a half ago. I haven’t heard much from my loan officer and the appraisal hasn’t been ordered yet, but my buyer’s agent is telling me that our financing isn’t there. I have called my loan officer twice and have not received a call back. We were supposed to close on May 20th. Should I continue to wait or start looking for a new loan officer?

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