What’s the best way for my elderly parents to refinance?

My 69 and 65 year old parents have a 30 year fixed rate mortgage at 9.4 % interest rate on a $ 66,000,which they began in 2006. Their monthly payment breakdown in $ 58.16 principle ,$ 492 interest and $ 142.67 escrow with a $ 692.83 total. What’s the best way for them to refinance?

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