What should I do about waiting for a Loan Modification with Saxon Mortgage? Waiting over 3 months already!?

I sent all necessary paper work to Saxon in November of 2008. I have called every 2 weeks to get an update but every time I call my “case worker” will not call back. I have spoken to 3 supervisors who assured me that I would get a phone call with in 72 hours, each time she still never called. I have no idea what is happening b/c no one can see my files except my case worker who does not seem to exist.
I have never been late or missed a payment but is that what I need to do?
Should I just stop paying every month? What should I do, I have 2 kids and NO more $ !!!!

Register New Account
Reset Password