Scary Mortgage Company!! Please help..?

I refinanced last month and just found out that the Mortgage company is using Litton Loan Servicing based out of TX. Man.. I just googled their name and saw millions of customer complains against them. I am really concerned about dealing with them moving forward. I haven’t started any payments so far. Can anyone share their experience dealing with this company and also suggest how to get out of this mess? Is re-financing an other option? Please help

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