South West Credit pay for delete denied

QuestionsSouth West Credit pay for delete denied
asked 4 years ago

I have a $ 554 collection from 2013 from a screwed up Comcast bill handled by South West Credit. I sent them a certified letter saying I do not acknowledge the alleged debt to be mine, but am willing to pay a portion if it be removed – got their response today claiming due to federal laws and regulations they cannot. 

 

I didn’t expect great luck with my first try,and always see people saying try and try again. Is there anything different I should do in my second attempt?

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