OC refusing to recall medical debt from CA

QuestionsOC refusing to recall medical debt from CA
asked 3 years ago

I’m ready to make full payment of past medical debt, but would prefer to do so with the original creditor, for reasons that cannot be discussed on this forum. I was surprised today when they refused to recall it- stating that they only do so when they messed up- and it showed that I had been properly notified, etc. It seemed senseless to me, since they’d get a greater portion of the money due if they recalled it. 

 

Is this common? Are there any steps I can take? I’m tempted to just send a check in and see if they cash it. Would a better option be to try negotiating a PFD with the CA? 

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