Next step after account as disputed?

QuestionsNext step after account as disputed?
asked 3 years ago


I recently received a letter from Collection agency while I have been trying to remove my collection records on Credit reports.

What I have done so fat is that I called collection agency and credior as well as I sent a GW letter to remove collection on credit reports. They showed negative when I called them but after the GW letter, Collection agency responded my request as below;


This letter says, ” Please be advised we have contacted our client, XXXXXX (creditor, medical service provider), who has confirmed the name and address listed on the account and aslo confirmed the account is paid in full. … In acknowledgement of your dispute, we have requested the consumer reporting agencies report the account as disputed. Consumer reporting agencies may take up to 30 days or longer to update consumer reports and this is beyond our control.”


Does it mean that Credit bureau will update my reports and the collection may be removed about 30 days later so I need to stay clam and wait? If not or if I can not simply wait for it, what do you recommend me to do further?


This is an only collection record on the credit report which badly affect my point. 

Thanks for your time and advice in advance.




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