yup like the title says.
he was sent to collection for a phone company for a couple hundreds.
my brother called the agency, and tried to negotiate with them. they agreed by phone to remove the account from collection after full payment clear.
I know they are going to play him and not remove the account after the payment, that’s why i told my bro to request written letter where they agree to remove the account from collection, but they refuse to do so.
that is just what i think, i think they are not going to remove it from collection after my brother pays them. I seen it happen before.
If they dont remove it from collection; with a written letter I can easily dispute the account until the Bureau’s eventually delete it.
am i on my best appoach here?
do they have the right to deny me the written letter?