Mortgage Loan being transferred to Citizens One. Any good? How to make first payment?

QuestionsMortgage Loan being transferred to Citizens One. Any good? How to make first payment?
dealpal Staff asked 3 years ago

Hi, Cardinal Financial financial has sold my loan servicing to Citizens one(effective today), anyone know if they are a decent servicer, as all online reviews as with most servicers are poor. It seems I am not in system yet, phone system doesn’t recognize SSN and online registration is not working. How long does a transfer usually take? As I prefer to pay online with ACH, can they assess a fee if they don’t receive payment on 15th if loan isn’t in their system yet?

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