I applied for a CSR in the branch and was told that it is pending and they will send a letter. The girl there flat out claimed it always goes to pending. This does not sound true to me. I don’t normally app in the branch but I see people claiming instant approvals in branch. Maybe they were preapproved? I know the CSR is no longer subject to preapprovals. Is there a way I can folllow-up on the status of my chase app without triggering someone to take a closer look at my file? I thought I remember there being an automated line you could just call in?