Capital One credit card company can’t find my closed account.

QuestionsCapital One credit card company can’t find my closed account.
Vilma Waid asked 5 years ago

I have called them 4x.
Been transferred to many people including supervisors.
There is a delinquent I want to get off.
I have 2 capital one cards currently.
The account was closed in 2012.
The 3rd time the rep was filling out a disputes to send to reporting agencies for me saying they couldn’t find account.
During the follow up call the supervisor (2 weeks later)said they had no knowledge of disputes and couldn’t find the account herself.
Any suggestions?

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