Capital One Charge Offs Please HELP

QuestionsCapital One Charge Offs Please HELP
Merry McAlroy asked 5 years ago

Hi everyone. I am in desperate need of help. I have 2 Capital One charge off accounts that are reporting on all 3 credit files. I have disputed them as not mine, sent in an Identity Theft Affidavit and even contacted the CFPB and still Capital One refuses to remove them. They say that they have verified the accounts belong to me because my name, DOB, SSN, and address were used to open the account. Strangely enough though in their own response to the CFPB the address in their files is wrong. Their response for one of the accounts was that no changes were going to be made to the reporting and the response for the other account refers me to an attorney whom they say is handling collection. At this point I am at a total loss and I have no idea what to do. Please help! 

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