Any Goodwill success with AmEx?

QuestionsAny Goodwill success with AmEx?
asked 2 years ago

I have been with American Express for severa years. I have one late payment mark. I tried sending a Goodwill letter for an adjustment of goodwill on my credit but received a generic letter saying my dispute has been denied. I’m not disputing though. I sent the letter to Texas.

I guess I have to send a 2nd round. Maybe you have recommendations on who to address it to or how to do this.

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