Ad Astra collection agency … any one dealt with them?

QuestionsAd Astra collection agency … any one dealt with them?
asked 4 years ago

i have a loan that went into collections 2 years ago with AD Astra..    i called them cause i wanted to start paying them off.  asked for a letter from them stating if i pay them off they will delete me from the report.    they said they cant do that.   all my other collections in the past were able to do that.   anyone dealt with them?  any way around this?  thanks

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