Is 21st century loan modification a fraud?

I got a call from 21st Century and they offered to do a loan modification for my home loan, they said they will freeze my mortgage account for 3 month so i can pay for the fees which is about $ 3k(if i plan to do this then i will of course confirm with my bank that there’s a halt on my account), and if my mortgage company says no they will only get $ 750 and return the rest of the money they took, my question is, is 21st century loan modification reliable or is it just a scam to get my money? or are they trustworthy?

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