I have a problem concerning the names in which my mortgage is in.?

Ok I purchased a mobile home with my ex husband back in 2004, we were not married at the time of the purchase. The problem is I want his name removed from this loan but the mortgage company is giving me the run around with this matter. They tell me to refinance but in order to do that I have to have the property appraised. I did this about 6 years ago but since this is mobile home the appraisal did not come back at a price the mortgage company wanted. Ok if I can’t refinance it then how in the heck am I supposed to get his name removed? We have done a quit claim deed and all of that. I was awarded the property in the divorce settlement. So whatelse can I do to get this loan in my name only? Any good answer or advice would be greatly appreciated.

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