Has anyone with a Wachovia mortgage had any success refinancing or modifying their loan?

I just spoke to a Wachovia rep and he said they’re not offering the Hope for Homeowners program nor the Homeowner’s Affordability Program. What’s going on? I thought the government put these programs in place to help stabilize the mortgage crisis. Has anyone out there had success with a refinance/modify on their mortgage? If so, which bank are you with and how did you do it?

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