Can anyone Help me with my resume?

Objective: To obtain a position with a growing company with the
opportunity to excel and gain more experience in the Customer
Service industry.

Work History:

(5/2007-11/2007)

Temp. Position-Title coordinator
7090 Samuel Morse Dr
Columbia, MD

Responsibilities include but are not limited to:

-Taking inbound calls and analyzing the needs of the customer as well as entering data received during the conversation.

-Maintaining client accounts.

-Contacting Abstractors to verify legal information

-maintain contact with outside vendors to be certain they are responding timely to the needs of the title company regarding a given file.

-Update clients on the status of existing products

(10/2006-03/2007)

Final Title Processor
Resource Real Estate Services
300 Redbrook Lane
Owing mills, MD

Responsibilities include but are not limited to:

– Audit files for compliance, review closing documents and prepare
final Owner’s Title Insurance Policies and Lender Title Insurance
Policies.

– Transmit all required documents to Lender/ Via email , fax or us mail

– Open files in Computer System/DMS

-Create and Mail client and customer letters

-Obtain lender, seller, buyer, borrower, agent, and other
transaction related information as required

-Collect and deposit all funds in accordance with the
settlement/HUD-1

-Comply with all requirements detailed in the loan closing
instructions and return lender(s) package

-Reviewing recorded mortgage and title binders to ensure recordings are accurate.

-Performs title, tax and parcel searches.

-Review all files to ensure compliance with all closing instructions

(2001-2006)

Campus Safety Officer
Maryland Institute College of Art
Baltimore, MD

Responsibilities include but are not limited to:

-Greeting customers

-Interacting with customers to provide information in response to
inquiries about the college or its services and to handle and
resolve complaints through a variety of means via by telephone; by
e-mail, fax, or regular mail correspondence; or in person.

-Keeping an accurate and daily log of crimes, incidents and reported
activities

-Transmitting messages by radio

-Acting as first responder to any emergency situation

-Protecting the persons and property of students, faculty, staff and
visitors

-Patrolling in electric vehicle and on foot on all campus streets,
byways and interior areas

-Monitoring fire alarms, theft alarms and closed circuit TV
surveillance systems

-Taking inventory of “lost and found” property

-keeping record using the alphabetical filing system

Education:

(1998-2000)

Southwestern Senior High School
Baltimore, MD

High School Diploma

(2001- 2003)

Family Bible Institute, College, Seminary, & School of Counseling
Baltimore, MD

Associate of Biblical Studies Degree

Certificate of Completion of Creation Therapy Counseling Program

Skills:
– Experience in reading title binders and reviewing recording
mortgages for final policy

-Strong verbal communication and listening skills

-Good interpersonal skills

-Able to work independently within specified time constraints.

-Basic to intermediate computer knowledge

-Possess a friendly and professional manner

– Ability to successfully resolve common client /customer problems
in a positive, calm, and professional manner.
Technical Skills

-Ability to use a variety of office machines.

-Proficient in Microsoft Word, Excel, and Outlook

-Ability to apply common sense / practical approaches to solving concrete problems

References: Available Upon Request

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