A few months ago, my fiance’s ex-husband applied for a car loan at a local dealership where they had purchased a car years ago when they were together. The dealership ran his credit and they also ran her credit without her knowledge or permission (it would make no sense for her to get into a car loan with him).
She disputed the inquiry with TransUnion and they responded telling her to take it up with the dealership. So, the dealership told us to write a letter and explain what happened when she gave them a call.
Is there any information I should be sure to include other than consent was not given to run her credit? If they don’t agree to remove the inquiry (it’s kind of a shady dealership) what action can be taken?